Frequently asked questions

Q. How quickly can you allocate me a cleaner?

Usually we can find a cleaner within 48 hours, however it can take longer, if you have extra requirements. Please give us a call on 07851143721 to discus it further

Q. Do you have minimum number of hours?

Yes, we have minimum 2 hours for domestic regular cleaning, and 3 hours for deep cleaning. Other services are fixed priced

Q. What's ECO-friendly FABERLIC products?

We are a registered distributor of one of the largest ECO-friendly companies in Europe. All cleaning products are environmentally friendly, biodegradable and free from phosphates. Please visit our ECO CLEANING for more information, and our facebook page where you can browse all products available.

Q. Do I need to sign a contract?

For commercial we always provide a contract, but not always for domestic. If you wish to sign an agreement, we will provide you one.

Q. Are all cleaners checked and vetted?

Yes. We carry out reference check and face-to-face interview, before sending them to work.

Q. Who are Polish Maids Cleaning Services?

Polish Maids began providing domestic and commercial cleaning services since 2012. We found a gap in the market, and we started cleaning households first in Newcastle and surrounding areas. Since 2016 we are also covering Northumbland and Tyne Valley.